The staff at the pub, particularly Ellie behind the bar, was described as brilliant and going above and beyond. Ellie was considered a credit to the pub.

The food selection at the pub was considered okay, and the drink selection was good. The food tasted great, according to the reviewer.

According to the review, there is a disabled toilet downstairs at the pub, indicating wheelchair accessibility.

Despite a minor mishap with a used fork being dropped on the reviewer, the staff member quickly apologized. The reviewer felt that the apology may not have been very sincere, but overall, the service was positive.