The overall experience at the venue is described as great. Customers love going there for music weekends and always feel safe within the venue. The staff are friendly and accommodating, even after the show ends. The sound system and room layout are praised for being perfect for bands.

The staff were described as absolute troopers throughout the whole concert and after. They were constantly giving out cups of water, keeping an eye on the crowds, and acting fast when someone needed assistance. Even after the show, they were very nice and accommodating to the guests.

The only issue customers had was with the numbering system for entry. They were given a numbering system with bracelets but the staff did not ensure that people were in line according to that number. This led to some people sneaking in the front, which was described as annoying. However, overall, customers had a great experience at the venue.

Customers have a positive sentiment towards the venue. They appreciate the small atmospheric club well suited to blues and jazz, as well as the great sound system and room layout for bands. The staff are praised for their helpfulness and friendliness, ensuring a safe and enjoyable experience for guests. Overall, customers had a great experience at the venue.