Yes, bookings can be transferred to another session within 7 days of the original booking, as long as you provide more than 24 hours notice. This flexibility allows you to make changes to your schedule without losing your booking.

All advanced bookings are non-refundable, except in cases where the activity cannot be run, such as if there is no instructor available. In such instances, refunds will be issued to ensure customer satisfaction.

Starting from February 1st, 2024, unaccompanied children entering the swimming pools must be at least 10 years old. Children aged 9 and under need to be actively accompanied in the water. This policy aims to ensure the safety and supervision of all swimmers.

Customers can access the latest live timetable for activities at the sports complex by clicking on the provided book online links. This allows them to stay updated on the schedule and plan their visits accordingly.