Disappointing burger experience: A customer had a negative experience with the burger, stating that the brioche bread was soggy, the patty was dry and tasted like cardboard, and the overall taste was not satisfying.

Poorly executed toppings: The same customer mentioned that the tomato slice was subpar and the melted cheese lacked flavor, indicating that the toppings were not up to par with their expectations.

While the business has received positive feedback for its burgers and milkshakes, it is important to note that there have been negative experiences as well. The disappointing burger experience and poorly executed toppings mentioned by a customer highlight areas where the business can improve. It is crucial for the business to ensure consistency in the quality of their burgers and pay attention to the execution of toppings to provide a satisfying dining experience for all customers. Despite these negative aspects, the positive reviews suggest that the business has potential and can deliver a great dining experience when everything is executed properly.