Unfortunately, there have been some disappointing experiences reported by customers. One review mentioned that the opening hours were different from what they were told, leading to confusion and inconvenience. Another customer expressed their disappointment when the bartender informed them that the pub would be closing earlier than expected, contradicting the online information.

Another negative aspect mentioned in a review was the lack of responsiveness from the DJ. Despite requesting a song and a birthday dedication, the DJ did not fulfill the request, leaving the customer and their brother disappointed. The customer also felt unwelcome despite their patronage and tipping.

Lastly, a customer mentioned that the service was slow and the prices were high, reflecting the expensive nature of the establishment. Additionally, the cleanliness of the ladies' bathroom was not up to standard.

Overall, while the pub offers a clean and comfortable environment with friendly service, there are areas that need improvement, such as consistent opening hours, better communication with customers, and maintaining cleanliness standards. Additionally, the prices may be considered high for some customers.