Guests can expect absolute comfort and impeccable service during their stay. The hotel offers excellent facilities, comfortable and modern rooms, and expert staff to ensure a pleasant experience. There are also dining options available, including delicious sandwiches, waffles, ice cream, and a tasty all-day dining menu with pizza, mains, and desserts.

Guests can enjoy various special offers and packages, such as saving 25% on a 2-night stay or more, a 2-night stay with 15% off and a £50 Selfridge voucher, and a Sunday stay with 15% off. There are also offers for free breakfast, a bottle of bubbly, leisurely late checkout, and a free room upgrade to enhance the stay.

The hotel offers a range of dining options to suit every guest's preference. Guests can enjoy informal dining in The Deli or opt for something more substantial in The Grill. The hotel also caters to weddings, taking care of every detail to ensure a memorable experience.

Guests can expect excellent customer service from the hotel staff, as highlighted by positive guest reviews. The staff members are described as helpful, cooperative, polite, and pleasant to deal with. They go above and beyond to ensure guests have a comfortable and enjoyable stay.