Visitors can expect to find a variety of offerings, from gaming and restaurants to a theatre and events space. The establishment has something for everyone, ensuring a memorable experience for all.

The team at the establishment is described as the greatest asset, with over 550 highly motivated and professional individuals working together to create a superior service experience. As a family-run business, the organization is engaging and inspiring to be a part of.

There are multiple dining options available, including a steak house, a Chinese restaurant, and various bars across all six floors. The steak house has been judged the best in London and offers a complimentary glass of prosecco. The Chinese restaurant features a menu with dishes such as renowned roast duck.

Visitors can enhance their experience by participating in a survey for a chance to win dinner at the steak house or tickets for a live show with cocktails. Additionally, visitors can sign up for a rewards card to collect points on play, food, drink, and theatre tickets.