As a smaller sized store, the team is able to offer personalized service that goes the extra mile. From bike fitting to custom builds, they take the time to ensure customers are truly satisfied. The quality of service and aftercare is something they pride themselves on.

Every third Monday of the month, the shop offers a small group of riders essential roadside repairs and basic home maintenance training. This helps customers extend their service intervals, ride with confidence, and keep their local bike mechanic happy. Additionally, the shop sends out a newsletter with the latest news, events, and exclusive offers to keep customers informed.

Customers have praised the shop for its friendly and knowledgeable team, quick and efficient repairs, and overall great customer service. They appreciate the expertise, professionalism, and helpfulness of the staff, as well as the quality of service received. Many customers have become loyal patrons due to the exceptional experiences they've had at the shop.

The shop offers a wide range of bikes to cater to all riding styles, from folding Bromptons to electric cargo bikes to full-custom titanium road racers. They are known for having a diverse selection that covers the needs of today's cycling community.