There are Changing Places toilet facilities at both the main entrance and at another entrance, with visitors needing a RADAR key for access. The Information Centre has disabled access, and mobility scooters can be hired at this time.

Permit holders do not need to buy a ticket from the machine but must display their valid permit inside the vehicle. Broomey Croft car park is now pay and display, with parking charges applying year-round. Failure to display a valid day ticket or permit may result in a parking charge notice and a fine of up to £50, with payment by card only.

Jet skiing, fishing, and boating are popular activities at this waterside attraction, along with bird-watching, walking, and biking on the trails.

Natural England and Natural Resources Wales have updated the Countryside Code advice for countryside visitors, encouraging responsible outdoor enjoyment. Visitors are advised to read the Countryside Code for more information.