The company collects various types of information from patrons, including personal data such as name, email address, postal address, telephone number, gender, and date of birth/age range. They may also store records of purchases, information provided during contact via phone, email, or social media, participation in competitions or surveys, and website interactions.
The company uses the information collected from patrons to develop a better understanding of their audience and provide relevant and timely information about their work. This information helps them to provide a better service and more focused information to patrons both on and off stage.
TEG Venue UK Limited is the data controller responsible for the collection and processing of personal data at the company. They are registered with the Information Commissioner’s Office and own and operate various venues including Tramshed Cardiff.
The company ensures the security of personal data collected from patrons by following all applicable laws concerning the protection of personal data. They keep personal data secure, maintain it for a specific period, and provide patrons with rights to access their information. Additionally, they are committed to being transparent about the information they hold about patrons.
When patrons visit the company's website, information such as the browser used, IP address, referring sites, and interactions with content may be collected. Additionally, information on email responses, interests, demographic categories, and social media profiles may be captured to provide a better service and more focused information to patrons.
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