In case of an emergency during normal opening hours, clients can call the practice. For emergencies at night or on weekends, there is a dedicated emergency service with full-time night staff available. They provide free telephone advice and emergency consultations at the Out of Hours clinic if needed.

The veterinarian provides full anti-parasitic treatment, annual vaccinations, six-month health checks, dental checks, blood pressure checks, and grooming services. They also offer neutering services to prevent breeding.

The veterinarian can perform keyhole (laparoscopic) surgery, which is less painful and helps reduce recovery times. They also offer surgeries for neutering, lump removals, and dental procedures. Additionally, they have a specially trained team member for physiotherapy.

The veterinarian's practice is easily accessible with disabled access and on-site parking. They offer consultations by appointment only, have an ambulance service for patient transfers, and provide a range of services in-house to diagnose and treat various conditions.