Customers can easily get to the store by car, train, or bus. The store is located just outside of the city centre on Hagley Road (A456). There is also an off-street customer car park available for free. The Five Ways railway station is less than a mile away, and there are regular bus services from Birmingham city centre that stop nearby.

Customers can expect to find a wide range of equipment including cameras, lighting, accessories, and studio equipment at competitive rates. They can also book equipment rentals and drop off their equipment for repair and servicing at the store.

Yes, the store offers additional services such as equipment exchange, free introductory workshops with camera purchases, free home delivery for orders over £50, in-store and local events, demo sessions, and training. Students can also use seminar and studio space for free at selected stores.

The repair specialist associated with the store has a reputation for unrivalled technical expertise and excellent customer service. They are trusted by major UK businesses, publications, corporations, and professionals. The repair services are approved by several major brands and come with a 6-month guarantee.