The venue is described as an outstanding entertainment center built for music, comedy, sport, and family events. It is located next to Birmingham airport and offers tickets to the best gigs in Birmingham.

Visitors have mentioned that the venue has plenty of seating, creating a spacious and comfortable environment. The atmosphere is described as great, with a good vibe for events like concerts and shows.

Visitors have enjoyed events such as a Rick Astley concert supported by Belinda Carlise and The Lottery, as well as the Crufts event. The venue has also hosted a NE-JO concert that was described as amazing.

The venue is easy to get to by train, making it convenient for visitors to attend events. It is located near Birmingham airport, providing easy access for those traveling from out of town.